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Support & Service

Support & Service

Technical Support

If you need technical support, please go to the contact us page of our website
Our office hours are between 9am – 6pm.

To better answer your questions, please complete the following:

1. Place of purchase
2. Model number
3. Questions regarding hardware
4. Questions regarding software

 Warranty Perlods


Brands                      Warranty


Mabletech                        1 Year


Avago LSI                          3 Year


Magewell                          1 Year



1. If the product is serviced within the warranty period, there will be no additional cost for repair.

2. If the product is services after the warranty period, a repair fee will be applied.

3. If the product is damaged from any of the following conditions, the damage will not be covered under warranty.

  • If damage was caused by natural disasters.
  • If damage was caused by human errors.
  • If damage was caused as a result of being taken apart.
  • If damage was caused by misuse, or using the wrong firmware.
  • If damage was caused by incorrect electrical voltage.
  • If damage was caused by the environment, such as humidity.
  • If the label on the product is unreadable.
  • If damage was caused by any sort of misuse.

Customer RMA

1. Please download the RMA form. Send the completed form and proof of purchase to support@mabletech.com

2. Our return department will confirm receipt of product within 3 working days of receiving the returned product.Caution: If the RMA form is incom, it may take longer to complete the process

3. Please follow the instructions on the RMA pleteform, along with returning the package to the correct address.

Distributor RMA

1. Please contact us directly at support@mabletech.com

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1S1P 2.5” SATA 2S1P 1394a 1394ab Bridge Board Capture CF CFAST eSATA HBA ISOLATION M.2 miniPCIe NVMe PCI PCIe PCI Express PoE RAID Riser Card RS232 RS232/422/485 RS422/485 SATAIII SFP U.2 USB USB2.0 USB3.0 USB 3.1 USB3.2 USB Network Wireless
OEM

OEM/ODM 

Contact Us

Global : +1 (888) 379-6665

Taiwan: +886(2)8283-1383

Email: info@mabletech.com

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